"Welcome to our website. These Terms & Conditions apply when you use our website, request a quote, or purchase our custom promotional products and services. By using our website or placing an order, you agree to these terms.

1. Website Use
Our website provides information about promotional products, customization, manufacturing, and related services.
You agree to use our website legally and responsibly. You may not:
* Use our website for fraudulent or unauthorized activities.
* Copy or use our website content without permission.
* Interfere with the website's operation or security.
* Provide false or misleading information.

2. Product Information
We do our best to keep product information accurate, including product images, sizes, colors, materials, and specifications.
Small differences may occur due to manufacturing, materials, printing methods, or screen settings.
Product images are for reference only. The final product may vary slightly from the images shown on our website.

3. Custom Products & Artwork
Customers are responsible for providing accurate logos, artwork, text, colors, and customization details.
Before production, customers may need to approve an artwork proof.
Please carefully check the following before approval:
* Logo and artwork
* Spelling and text
* Colors
* Product size
* Logo size and location
* Quantity
* Product specifications
Once the artwork is approved, we will produce the products according to the approved specifications. We are not responsible for errors caused by customer-approved artwork or information.

4. Quotes & Pricing
Website prices are for reference and may change depending on:
* Order quantity
* Product specifications
* Customization
* Printing method
* Packaging
* Shipping method
* Delivery location
* Setup or tooling requirements
A final price will be provided in the official quotation.
Quotes may have an expiration date and may change after the expiration date.

5. Minimum Order Quantity (MOQ)
Custom products may have a minimum order quantity (MOQ).
MOQ may vary depending on the product, quantity, customization, color, size, and packaging.
Please contact us for the MOQ of a specific product.

6. Samples
Samples may be available upon request.
Sample, customization, setup, and shipping fees may apply.
For some orders, we may provide a pre-production sample or digital proof. Production will normally start after the required payment and approval are received.
Small differences between samples and mass-produced products may occur due to production processes and materials.

7. Orders & Payment
An order is confirmed after the product details, artwork, pricing, payment terms, and other requirements have been approved.
Payment terms will be stated in the quotation, invoice, or order confirmation.


8. Production Time
Production time depends on the product, quantity, customization, and order requirements.
Estimated production time will be provided with the quotation or order confirmation.
Production usually starts after payment, artwork approval, and all required information have been received.
Production times are estimates and may be affected by unexpected circumstances.

9. Quality Inspection
We conduct quality inspections before products are packaged and shipped.
Inspections may include product quantity, appearance, dimensions, customization, packaging, and other agreed specifications.

10. Packaging & Shipping
Products will be packaged according to the agreed packaging requirements.
Shipping costs and delivery times depend on:
* Shipping method
* Destination
* Order quantity
* Product size and weight
* Customs clearance
* Carrier schedules
* Weather and other transportation conditions"